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Tuesday, July 23, 2024

Know Your Patient – Optimizing Verification In Healthcare Industry Digitally

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Multiple industries are transforming into the techniques of digitization for securing their business operations. Similarly, the healthcare sector is not remaining far behind as it is also deceiving new ways of verifying clients for preventing any sort of fraud associated with unauthorized patients. This will help them to distinguish between real clients to provide them with online reports, prescriptions, and obtaining consultancy attainment. But the main question still remains unsolved as to how to verify clients buying age-restricted medicine while satisfying the legal requirement?

For obtaining free medical services, the healthcare industry is prone to medical data breaches and patient identity theft. Handling various insurance details of the patients makes it a prime target for fraudsters to attack and hack the system for misusing the information against illicit motives. This has initiated a requirement for establishing a patient verification system through which only authenticated patients will be onboarded. 

The Prevalence of Thefts in Hospitals During Covid-19


Hospitals and various healthcare centers have seen an increasing number of patients, especially during the time of COVID-19. Many patients were onboarded without verifying them which caused severe problems in the healthcare sector. Since the physical interaction came to a halt, hacking the patient’s information for acquiring age-restricted drugs became a norm of fraudsters which led to highlighting the significance of implementing a patient age verification solution. Several pharmacies were unable to detect imposters since they used to make purchases digitally while hiding their identities. As the dire need for digital services has arisen, a system based on demonstrating ID verification for pharmacies also needs to be executed to deter fraudsters in the right way.

The Encrypted Patient Identity Verification Process

To identify patients accurately, the most suitable verification process for patients is the Know Your Patient (abbreviated as KYP) procedure. While identifying patients in a seamless and user-friendly way, the users are asked about their case histories alongside displaying their genuine identity documents. It should be noted that the documents should not be older than three months otherwise they will not be acceptable by the system. Deploying the paper method to an end, these are the following steps required to verify patient identity digitally: 

  1. At this initial stage, the patients are asked to upload an image or show their official documents such as insurance documents, driver’s license, passport, etc. 
  2. Next, to verify patient identity, they are further asked to upload a real-time selfie for liveness detection. This step is mandatory for facial verification. The system effectively scans and maps out the facial features of the individual while converting the data into a form of a mathematical algorithm. 
  3. Any sign of forgeries found in the documents or the picture will be detected by the AI-based system in seconds by validating the authenticity of the patient. 
  4. Moreover, the system then executes ID verification for pharmacies and other healthcare affiliates. 
  5. Details are fetched by the system and verification results are generated which are then presented in front of the end-user while storing them in the database.

Patient Verification Solutions Providing Benefits to Healthcare Sectors


Hospitals and the healthcare databases hold far greater and more vulnerable information that cannot be compromised since it can possess health concerning risks for patients leading to a never-ending menace. Different kinds of benefits can be provided by verifying patients during the process of onboarding which is listed below:

The Prevention of Medical identity Thefts

During the pandemic, the world has seen massive hype of criminals exploiting the patient’s identity to avail of free medical services and age-restricted medicines. To reduce the risk of manipulation of the legit patient rights, healthcare affiliates are using the Know Your Patient procedure for onboarding legitimate patients in compliance with the regulatory authorities.

Also read: HubSpot technical consultant

Reducing the Chances of Mistyped Information

As humans are likely to make mistyped mistakes and despite the improved concentration, the chance of error still remains. Since the process is digitized, patients can auto-fill their information and choose pre-existing documents. 

Decentralizing the System

The need for physically visiting a hospital for consultation purposes has declined since the whole healthcare system has become decentralized. This is similar to meeting the doctor on an online forum just like on a physical platform.

Wrapping it Up 


For making sure that patients undergo a positive experience and are protected from all sorts of frauds, the Know Your Patient Procedure can come of great help. These robust services allow hospitals to onboard legit patients while preventing any inconveniences. Please who looks muesli vs oats are find best the oats cereals approved by food and drug administration. Not only will the healthcare sector prevents medical identity thefts from occurring but will also become decentralized due to implying the digital methods of patient verification. This helps the client to get treatment anywhere at any time without any border restrictions.

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